"Can't Connect to This Network" on Windows 11 Wi-Fi? The Right Fix Order (Reset Last)
You pick a Wi-Fi network and Windows 11 just says “Can’t connect to this network.”
Why “reset your network” shouldn’t be first: that’s the nuclear option (it wipes all saved Wi-Fi + VPNs). Microsoft positions a full network reset last, and surfaces an often-missed cause: your adapter not supporting the band the router is broadcasting. Work in order.
Fix 1: Forget the network and reconnect
- Settings → Network & internet → Wi-Fi → Manage known networks → the network → Forget.
- Reconnect and re-enter the password. This clears a stale/changed profile (the #1 quick fix after a router password change).
Fix 2: Run the troubleshooter + reboot the router
- Settings → System → Troubleshoot → Other troubleshooters → Network and Internet → Run.
- Power-cycle the router/modem (off 30 seconds, on).
Fix 3: Check the band (the hidden cause)
If other devices connect but this PC can’t:
- An older adapter may be 2.4 GHz-only while you’re selecting a 5 GHz SSID (or vice-versa). Connect to the band your adapter supports, or set the router to broadcast both.
- Update the Wi-Fi driver (Device Manager → Network adapters → your Wi-Fi → Update driver / vendor’s latest).
Fix 4: Refresh the IP stack
Admin Command Prompt:
ipconfig /release
ipconfig /renew
ipconfig /flushdns
Fix 5: Network reset (last resort)
Settings → Network & internet → Advanced network settings → Network reset. This reinstalls adapters and clears all saved networks — only after Fixes 1–4.
FAQ
It connects then says “no internet.” Different problem — see Wi-Fi connected but no internet.
Adapter missing entirely? See reset TCP/IP & Winsock / missing adapter.
Sources: Microsoft Support — Fix Wi-Fi connection issues in Windows