"The File Is Corrupt and Cannot Be Opened" in Word? Recover It Free (No Paid Tools)
Word refuses to open a document: “The file is corrupt and cannot be opened,” or “Word experienced an error trying to open the file.”
Why you don’t need a paid “docx repair” tool: the top results funnel you to paid utilities. Word has free, built-in recovery that handles most cases. Try it before spending anything.
Fix 1: Open and Repair
- In Word: File → Open → Browse, select the file (don’t double-click it).
- Click the arrow next to the Open button → Open and Repair.
This rebuilds the document structure and recovers most “corrupt file” cases.
Fix 2: Recover Text from Any File
If Open and Repair can’t, pull the raw text out:
- File → Open → Browse, select the file.
- In the file-type dropdown (next to the filename box), choose “Recover Text from Any File (.)” → Open.
- You’ll get the text (formatting is lost, but the content is back). Save it to a fresh
.docx.
Fix 3: Open a previous version / AutoRecover
- Right-click the file → Properties → Previous Versions (if File History/restore points exist) and restore an earlier copy.
- Check File → Info → Manage Document → Recover Unsaved Documents, and the AutoRecover folder (File → Options → Save shows the path).
Fix 4: Unblock and clear Protected View
If it won’t open at all: right-click the file → Properties → Unblock (for files downloaded from the internet), and try File → Options → Trust Center → Protected View temporarily disabled for the test.
FAQ
What corrupts a Word file in the first place? Microsoft notes a frequent cause: a USB/network drive disconnected while the file was open, or Word crashing mid-save. Save to local disk and eject drives safely to avoid it.
Open and Repair is greyed out. Use Recover Text from Any File (Fix 2) instead — it works even on badly damaged files.
Sources: Microsoft Support — Open a document after a file corruption error