Bluetooth Keeps Disconnecting on Windows 11? How to Fix It
Your Bluetooth headphones, mouse, or keyboard keeps disconnecting and reconnecting on Windows 11, or drops out for a few seconds at a time.
Why: Most drops come from interference and weak signal, a low battery, or a stale pairing — and sometimes a power-saving setting that quietly switches the radio off. These fixes go fastest-first.
Fix 1: Reduce interference and charge the device
Bluetooth shares the crowded 2.4 GHz band, so distance and obstacles cause the dropouts most people see.
- Move the device closer to the PC and clear the line of sight — walls, metal desks, and USB 3.0 hubs all weaken the signal.
- Keep it away from Wi-Fi routers, microwaves, and other wireless gear while testing.
- Fully charge the device (or swap in fresh batteries), then power it off and back on.
Fix 2: Toggle Bluetooth, then remove and re-pair
A clean re-pair clears a corrupted saved connection, which is a common cause of repeated drops.
- Open Quick Settings from the taskbar (Network/Sound/Battery icons), select the Bluetooth tile off, wait 10 seconds, and turn it back on.
- If it still drops, select Start > Settings > Bluetooth & devices > Devices, choose More options (the three dots) next to the device, then Remove device and confirm.
- Put the device back in pairing mode and add it fresh: select Add device > Bluetooth.
Fix 3: Restart the Bluetooth Support Service
The service that manages discovery and connections can hang; restarting it restores stable links without a reboot.
- Press Windows + R, type services.msc, and press Enter.
- Find Bluetooth Support Service, right-click it, and select Restart.
- Double-click it, set Startup type to Automatic, then select OK.
Fix 4: Stop Windows turning off the Bluetooth radio
Power management can shut the Bluetooth adapter off to save energy, which shows up as random disconnects.
- Select Start > Device Manager, expand Bluetooth, and double-click your adapter (the main one, not the device).
- On the Power Management tab, clear Allow the computer to turn off this device to save power, then select OK.
- While there, on the Driver tab choose Update driver > Search automatically for drivers, then restart.
FAQ
Only my headphones drop, other devices are fine. That points to the headphones’ battery or firmware — charge them, update their firmware via the maker’s app, and re-pair (Fix 2).
It disconnects when the laptop sleeps or idles. That’s almost always power management — turn off the “save power” option on the adapter (Fix 4).
Everything drops at once. Suspect the PC’s adapter or driver: restart the Bluetooth Support Service (Fix 3), update the driver, and install pending Windows updates.
Sources: Microsoft Support — Troubleshoot Bluetooth not connecting in Windows · Microsoft Support — Fix Bluetooth problems in Windows