Slack Huddle Audio or Mic Not Working? Get Heard Again
You join a Slack huddle and either can’t hear anyone, or no one can hear you.
Why: Almost always it’s the wrong input/output device selected, or Slack hasn’t been granted microphone permission by your operating system. There’s also a well-known Windows quirk where Slack ignores headsets that aren’t the system default.
Fix 1: Restart, then check your devices
- Quit and reopen the Slack desktop app (or refresh the browser tab). If audio still misbehaves, restart your computer.
- In a huddle, open the ⋮ (more) menu and go to your audio settings (or Preferences → Audio & video).
- Confirm the correct Microphone and Speaker are selected — not a disconnected webcam mic or HDMI output.
- Test your mic: speak a few words and watch the voice meter. If it doesn’t move, pick a different option from the microphone dropdown. Click Test on the speaker to hear a chime.
Fix 2: Grant Slack microphone permission
If the meter never moves no matter which mic you pick, the OS is blocking access.
On macOS:
- Open System Settings → Privacy & Security → Microphone.
- Find Slack in the list and turn its toggle on.
- If it’s already on, toggle it off and back on, then fully quit and reopen Slack.
On Windows 10/11:
- Open Settings → Privacy (& security) → Microphone.
- Turn on Microphone access and Let apps access your microphone.
- Scroll to the Microsoft Store / desktop app list and make sure Slack is turned on.
Fix 3: Fix the Windows default-device issue
There’s a known Windows issue where Slack can’t use a headset unless it’s set as the system default:
- Right-click the speaker icon in the taskbar and choose Sound settings (or open Settings → System → Sound).
- Under Choose where to play sound (output) and Input, set your headset/mic as the device.
- For older builds, open the classic Sound control panel, right-click your device on the Recording and Playback tabs, and choose Set as Default Device / Set as Default Communication Device.
- Rejoin the huddle. Also confirm your audio drivers are up to date.
FAQ
Audio works in other apps but not Slack. That’s the permission issue — re-check Fix 2 and toggle Slack’s microphone access off and on.
I can hear others but they can’t hear me. Your speaker is fine, so it’s a mic problem: confirm you’re not muted in the huddle, the right microphone is selected (Fix 1), and Slack has mic permission (Fix 2).
Does the browser version need anything extra? Yes — your browser must allow microphone access for Slack. Click the mic/lock icon in the address bar and set Slack to Allow.
Sources: Slack Help Center — Troubleshoot audio and video issues in Slack · Slack Help Center — Adjust your huddles preferences