How to Reset the Microsoft Store Cache (wsreset.exe) and Repair the Store in Windows 11

When the Microsoft Store misbehaves — blank pages, stuck downloads, odd errors — resetting its cache is the first thing to try. Here’s how, plus what to do if it isn’t enough.

Why: the Store stores downloaded data and a local registration that can get corrupted. Clearing the cache (and, if needed, refreshing the app) fixes most glitches without touching your installed apps.

Fix 1: Reset the Store cache with wsreset.exe

1. Press Windows logo key + R to open the Run box.
2. Type wsreset.exe and select OK.
3. A blank Command Prompt window opens. Don’t close it — after about ten seconds it closes on its own and the Microsoft Store opens automatically, confirming the cache was cleared.

That’s the whole reset. Your installed apps and games are untouched; only the Store’s cached data is cleared.

Fix 2: Repair or reset the Store app

If clearing the cache didn’t help, refresh the app itself:

1. Settings → Apps → Installed apps.
2. Find Microsoft Store, select the More (⋯) icon → Advanced options.
3. Select Repair first — this fixes the app while keeping your data.
4. If Repair isn’t available or doesn’t help, select Reset — this clears the Store’s data and signs you out (you’ll sign back in).

Fix 3: Re-register the Store with PowerShell

The deepest refresh, for when Repair/Reset don’t stick:

1. Right-click Start → Terminal (Admin).

2. Run:

   Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

3. Restart the PC and open the Store.

FAQ

Will wsreset delete my installed apps or sign me out? No. wsreset only clears the Store’s cache. (Choosing Reset in Fix 2 does clear the Store app’s data and sign you out, but still leaves your installed apps in place.)

The Command Prompt window stayed blank for a while — did it fail? No. A blank window is expected. As long as it closes and the Store opens, the reset worked.

Sources: Microsoft Support — Microsoft Store doesn’t open · Microsoft Support — Repair apps and programs in Windows